7 Betting Privacy Policy — How Your Information Is Stored and Protected

7 Betting (operating at https://7betting.asia) is committed to protecting the privacy of players in Bangladesh. This Privacy Policy explains what information 7 Betting collects, how it is used, and the steps we take to safeguard your privacy.

By using the 7 Betting website or mobile app, you agree to this Privacy Policy. It has been written in English so that you are fully informed about your data in a language you understand.

7 Betting collects information in two ways — what you provide directly, and what is automatically generated as you use the service.

Information You Provide Directly

• Registration Information: Full name, date of birth, mobile number, and email address.
• Identity Verification Documents: National ID or passport details (for KYC verification purposes only).
• Payment Information: Mobile banking number or bank account details (required for transaction processing).
• Contact Information: The content of conversations with our support team.

Automatically Collected Data

• Device Information: Device type, operating system, and browser version.
• Log Data: Login time, IP address, and session duration.
• Gaming Activity: Betting history, game preferences, and win/loss records.
• Location Information: General geographic location (city or region level only — not precise GPS data).

7 Betting only collects data for specific purposes that are essential to operating the service. Those purposes are:

• Account Management: To ensure secure registration, login, and account protection.
• Payment Processing: To process deposits and withdrawals securely.
• Age & Identity Verification: To enforce the 18+ policy and comply with legal obligations.
• Fraud & Scam Prevention: To detect unusual transactions and suspicious activity.
• Customer Support: To resolve your issues as quickly as possible.
• Service Improvement: To analyze which games and features are most used and enhance the overall experience.
• Promotional Communications: To send you offers and updates about new games, with your consent.
• Legal & Regulatory Compliance: To comply with the terms of the Curaçao eGaming license.

7 Betting does not sell your data to any third party. However, there are limited circumstances in which sharing data with partners may be necessary:

When Your Data Is Shared

• Payment Processors: Information necessary to process transactions via bKash, Nagad, or bank transfer is shared with those providers. Each of these organizations maintains its own strict privacy policy.
• Game Providers: Providers such as Evolution, PG Soft, and Pragmatic Play receive only the limited data necessary to operate their games.
• Legal Authorities: Disclosure is required when mandated by a court order or a valid request from a licensing authority.
• Anti-Fraud Services: Limited data may be shared with specialized agencies to prevent fraud and money laundering.

When Data Is Not Shared

• Advertising or Marketing Companies
• Competing Betting Platforms
• Data Brokers or Information Traders
• For any purpose beyond what you have consented to

The 7 Betting website and app use cookies — small files stored on your device that help make the service easier to use.

Types of Cookies Used

• Essential Cookies: Maintaining login sessions and security tokens — the service cannot function without these.
• Functional Cookies: Remembering your language and settings so you don't have to reconfigure them each time.
• Analytics Cookies: Anonymous statistics on time spent per page are used to improve our service.

You can disable or clear cookies through your browser settings. However, disabling essential cookies may cause some parts of the service to not function properly.

7 Betting employs multiple layers of security to protect your data:

• SSL 256-Bit Encryption: All data transmissions take place through encrypted channels.
• Firewall & Intrusion Detection: Advanced firewalls are active at all times to prevent unauthorized access.
• Regular Security Audits: Third-party security audits are conducted at least twice a year.
• Staff Access Controls: Only authorized staff can access specific data, and all access is logged.
• Data Backup: Data is stored on secure backup servers to prevent loss in the event of a technical failure.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.

7 Betting does not retain data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
• Transaction Records: 5 years, as required by financial regulatory obligations.
• KYC Documents: 5 years after verification, then securely deleted.
• Log & Session Data: Typically 90 days, or up to 1 year if required for a security investigation.
• Support Conversations: 2 years after the issue is resolved.
• Marketing Consent Data: 1 year after consent is withdrawn (retained as a record of proof).

Once the retention period expires, your data is permanently deleted or anonymized.

As a 7 Betting member, you have the following rights over your personal data. For any request, contact support@7betting.asia — responses are typically provided within 30 days.

7 Betting strictly does not provide services to anyone under the age of 18. Collecting data from minors is entirely against 7 Betting's policy.

If we have any reason to suspect that we hold data belonging to a minor, that data will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child has registered on 7 Betting, please contact support@7betting.asia right away.

7 Betting may update this Privacy Policy from time to time. If any significant changes are made, you will be notified in advance via your registered email or an app notification. The date of the latest update will always be displayed at the top of this page.

Continuing to use 7 Betting's services after any changes have been made constitutes acceptance of the updated policy.

For any privacy-related questions, requests, or complaints: